FIND THE SUPPORT YOU NEED
SUPERIOR SERVICES, SIMPLIFIED
From service and support to remote access and AI notifications, Control4 has a solution to enhance your life, give you peace of mind, and minimize issues with your system.
CONTROL4 CONNECT
Easily stream high-resolution, lossless audio from popular streaming platforms with Control4 and the Triad SA1 Streaming Amplifier, creating the ultimate listening experience for any room.
Get The Most From Your Control4 Experience
Control4 Connect makes it possible to enjoy a truly personalized smart living experience with convenient system access, usage insights, and must-have features. It allows access to the latest security updates, software improvement, and integrations – so the system installed today can improve as technology, and preferences, evolve.
A Truly Smart Experience
Enjoy access to essential smart living features like voice control, remote access, on-the-go visibility, system backups and personalized notifications.
Keeping You Connected
Receive mobile alerts from your system, view events, and interact with your system remotely with a robust app experience. Get visibility to your system’s activities every month with a Systems Insights Report to understand your system better. Learn more with system education which is accessible via the mobile app, your source to learn and troubleshoot, allowing you to become a more confident user.
Up-to-date and Reliable
Access the latest software, security, and feature updates that help your system stay secure and up to date while evolving over time. Maintaining the latest operating system allows you to connect to new devices as they're added to our library. We currently integrate with over 25,000 devices and are adding new ones every month.
What to Expect
Your Control4 Connect service makes the following features and functions possible*.
Access to Software Updates
Get access to software and security updates that help your system evolve and improve over time. These updates are crucial components of living with technology and are essential for long-term satisfaction, keeping your system reliable and secure.
When>>Then Scene Personalization
Add additional scenes and adjust them when seasons, moods, and schedules change with the When >> Then feature. Your professional integrator will have already orchestrated the devices in your home or business with advanced scene programming so everything works in harmony.
System Control & Functionality
Control your system quickly and easily from your Control4 app, while enjoying access to the latest features and functionality as they become available and benefiting from the app's ongoing evolution and improvement.
System Backup
Feel confident knowing that Control4 backs up your programming and preferences to restore your system if necessary.
Remote System Access
Access your system with the Control4 app even when you’re at a different location.
System Insights
Review your Control4 system's activities every month with a personalized system insights report. See useful information like uptime, downtime, if you are on the latest software and more.
Mobile Notifications
Create your own personalized push notifications to your tablet, mobile phone, or Apple watch via the Control4 app. You will be alerted when people come and go, if a water leak is detected, or even if the garage door has been left open.
System Education
Learn and troubleshoot from system education, accessible via the mobile app, allowing you to understand your system better and become a more confident user.
Voice Control
Use your voice to control a specific device, a few devices simultaneously, or scenes across your whole home or business. Control4 Connect easily enables Amazon Alexa and Google Assistant integration.
Apple Music
Enjoy a wide range of benefits from Apple Music®, including Recommended For You, curated and collaborative ad-free playlists, and access to personal libraries. Additionally, Control4 audio to life, providing exquisite clarity, one-touch access, and intuitive multi-room controls. Easily access your Favorited media and Recently Played content, distribute and share across zones through the Sessions page, and take advantage of the ultra-fine EQ controls to fully personalize your sound experience. You can also manage playback with a simple touch on your Apple Watch® and explore a world of musical discoveries with intuitive ease.
Intercom Anywhere
Monitor and communicate with any room of your property, even the front door, right from your mobile device or Control4 Touchscreen.
*Some functions and features are dependent on hardware and system configuration.
†To use Apple Music, the following are required: A CORE Controller or Triad SA1, Control4 OS 3.4.2+, an active Connect plan or 4Sight subscription, and an Apple Music Subscription (customers have the option to create a new Apple Music account during the setup process). Apple, Apple Music, Apple Podcasts, and Apple Watch are registered trademarks of Apple, Inc.
